We have had some issues with production quality, and some decks certainly came out better than others. Most of them are imperfect but usable -- some are really problematic. In some cases we've had people receive two of the same deck, or be missing a few cards (typically cards that appear at the front or back of the deck). Folks who have a problem deck should contact me directly (john@atlas-games.com) with their address and a list of the cards that are bad or missing (you can use the card list at http://www.atlas-games.com/pdf_storage/GloomCardList.rtf for comparison, if necessary); then I can fish through my stash of loose decks for replacements. If most of the cards are bad, then we may have to go for another solution. In most cases one should be able to return a defective deck to the retailer, too (they'll send it back to the distributor who will send it back to us) for a replacement or a refund. But if it's just a matter of a couple of cards, the best solution is for me to just drop them in the mail to you. -John Nephew President, Atlas Games
|